Use of MyDigital ID on MyJPJ app not cancelled, says its CEO

Use of MyDigital ID on MyJPJ app not cancelled, says its CEO

MyDigital ID Sdn Bhd CEO Mirza Noor says some media reports misquoted transport minister Loke Siew Fook's recent announcement.

mydigital-id
The use of the ‘Single Login’ feature, which allows users to access the MyJPJ app only with a MyDigital ID has been postponed, according to MyDigital ID Sdn Bhd CEO Mirza Noor. (MIMOS pic)
KUALA LUMPUR:
The integration of the use of MyDigital ID with the MyJPJ application has not been cancelled, but instead its use has been postponed, according to MyDigital ID Sdn Bhd chief executive officer Mirza Noor.

Mirza said some media reports had misquoted the statement by transport minister Loke Siew Fook on the use of MyDigital ID for the MyJPJ app, which had caused some confusion and anxiety among the public.

He explained that the delay should not be interpreted as a cancellation, but as part of an overall strategy to ensure the success of this feature and improve the user experience.

“The minister (Loke) only announced the postponement of the implementation of the ‘Single Login’ feature, which allows users to log in with only one account. During this suspension period, users can still choose to use their existing MyJPJ login or MyDigital ID to access the application,” he said in a statement last night.

Mirza Noor
Mirza Noor.

Last Wednesday, Loke announced that the public does not need to use MyDigital ID to log in to the MyJPJ application from Oct 10, as a pop-up notification on the MyJPJ app had indicated.

At the same time, Mirza said he was aware of several reports of users having difficulty accessing the MyJPJ application with their new MyDigital ID, but the number is not many compared with the more than 150,000 users who have successfully registered into the system.

“The public is encouraged to contact MyDigital ID Sdn Bhd, the entity responsible for overseeing the implementation of digital ID and related project information, if they have any query,” he added.

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