The individual in question had lodged a complaint, claiming to have been manhandled by officers from the Kuala Lumpur immigration department during a raid in June last year.

Although the police launched an investigation, it was classified as “no further action” as the complainant could not identify the officers involved.

Footage from the body camera could not be obtained, while the officers involved in the sting denied assaulting or roughing up the individual.

The EAIC proposed that the immigration director-general come up with SOPs on the use of body cameras and the storing of such footage by officers involved in raids, adding that currently, footage can only be saved for 30 days.

“This proposal is to ensure transparency and prevent any accusations in the future.

“Such SOPs are important to ensure integrity and accountability by enforcement agencies and to enhance public trust in them,” it said.