
Ariff Arbi, 29, the owner of Mendung Escape, an Airbnb operation in Kampung Segong, Bau, was among those who suffered when the pandemic hit but he has been making more money since June than he was in the same period last year.
He said they had no income when the country imposed MCO in March but the room bookings and reservations started to pick up as soon as the inter-state travel was allowed and more restrictions were relaxed in June.
“With all SOPs in place, my business picked up quickly and I managed to double my revenue compared to the same period last year, which was from June to December,” he told FMT.

“I believed the increase in customers was due to the closure of borders and locals felt it was not safe to travel to other states or abroad.”
Hence, many opt for a vacation at Mendung Escape, which is a farmhouse located 700m up a hill in Kampung Segon. It is surrounded by virgin jungle and is a perfect getaway for those who want to relax and escape the city’s hustle and bustle.
He added that Mendung Escape has two rooms, which can accommodate 15 guests. One has to take a 30-minute hike to reach the farmhouse.
Ariff also said he managed to maintain his business although several states and areas were put under EMCO or CMCO.

“This is because I no longer rely on tourists from other states or overseas. My local customers have been actively promoting and introducing my place to their friends and through social media.”
He believes it would take about one to two years for the tourism industry to recover fully and is hoping the state government will do more in promoting local ecotourism.
Another homestay operator, Saloma Lisa, however, continues to suffer losses because her homestay in Kampung Sadir, Jalan Puncak Borneo has been catering mostly to foreign tourists, especially those from the European countries.
“My business originally catered for mostly foreign tourists. I lost about 90% of my sales as most local visitors only come for day trips,” she said.

“Visitors from other states are also reluctant to come as they have to undergo mandatory quarantine when they come to the state.”
“Hence, I hope the government can introduce a workable solution for us, including allowing tourists and visitors from green zone countries to come,” she said.
Another Airbnb operator said her unit has been left vacant since MCO.
“In the past, most of my customers were budget travellers from European countries, and needed only a decent place to stay for two to three weeks. They don’t need other facilities like swimming pools or gyms, as long as it is affordable.”
“My unit would be a good option for budget travellers but it’s definitely not for locals who are seeking a staycation or to spend a weekend. Hence, it has been vacant for months and I have to continue to service the loan,” said the owner who did not want to be named.