Deputy communications minister Teo Nie Ching urged the public to download and use the application, which is available on both Android and iOS platforms.

She said the app comes with several useful features, including speed tests, route surveys to track signal strength while travelling, and building surveys to assess indoor coverage.

“All this information will be sent to MCMC automatically, and that is how MCMC will be able to monitor network facilities more effectively,” she told a press conference after the launching ceremony at MCMC’s headquarters here.

MCMC chairman Salim Fateh Din was also present.

Teo said the data collected through the app would be shared with telecommunications providers, allowing them to take necessary action in areas with poor connectivity.

She stressed that the app does not collect personal data, assuring users that their identities would remain protected.

She added that existing complaint channels remain available, through which users can still lodge formal complaints if needed.

She said more than 50,000 users have downloaded the app so far, with about 170 million data points collected over the past year.

“We hope to reach 300 million data points in the coming year. The more data we collect, the stronger the app becomes,” she said.