Blaze victims’ insurance claims being expedited, says group

Blaze victims’ insurance claims being expedited, says group

The General Insurance Association of Malaysia says victims with motor, personal accident, retail fire, homeowners, or householders insurance policies are eligible for expedited claims.

Massive gas pipeline fire in Malaysia
The General Insurance Association of Malaysia said victims should contact their insurers as soon as possible, even if they have not yet returned home. (EPA Images pic)
PETALING JAYA:
The General Insurance Association of Malaysia (PIAM) today announced that the claims process for victims of the gas pipeline fire in Putra Heights would be fast-tracked to provide swift financial relief.

PIAM chairman Ng Kok Kheng said victims with insurance policies related to motor, personal accidents, retail fire, homeowners or householders are eligible for expedited claims.

“We recognise the emotional and financial toll this tragic event has had on families and business owners,” he said in a statement.

“Our industry is committed to making the claims process as smooth as possible, ensuring that policyholders receive the assistance they need.

“We are anticipating a large number of claims as property and vehicle owners begin to head back to the affected area, and are prepared to support them every step of the way.”

Ng said victims should contact their insurers as soon as possible, even if they have not yet returned home.

“Support is available directly through insurers, via agents and brokers, or through online platforms such as the Digital Roadside Assistance application,” he added.

The fire, which broke out yesterday morning along Jalan Putra Harmoni, engulfed a 500m section of a gas pipeline, leaving 111 people injured — with many requiring hospitalisation for burns and respiratory issues.

A total of 399 vehicles were affected, with 225 burnt and 174 damaged. Some 538 residents from 120 families have also been forced to seek shelter at two temporary relief centres.

Stay current - Follow FMT on WhatsApp, Google news and Telegram

Subscribe to our newsletter and get news delivered to your mailbox.