My Mobility Vision also highlighted fragmented regulatory responsibilities as the human resources ministry is leading the bill despite e-hailing drivers falling under the jurisdiction of the transport ministry through the Land Public Transport Act.

“This lack of coordination risks overlapping and conflicting rules, which is a challenge that has troubled other international markets,” it said in a statement.

“Clearer inter-ministerial alignment is vital to prevent confusion and ensure a cohesive regulatory environment.”

My Mobility Vision said the Social Security Organisation’s (Socso) integration with platform operators must address platform readiness, Application Programming Interface (API) development costs, system integration, data protection, prevention of duplicate contributions for multi-platform workers, and adequate coverage for freelancers.

It said addressing these issues is critical to avoid the pitfalls of a policy that is currently “underdeveloped and prone to inconsistencies”.

My Mobility Vision also said the draft bill currently treats gig workers and freelancers as a homogeneous group, although their experiences differ considerably.

While ride-hailing drivers and delivery riders operate on structured schedules with predictable, although modest, incomes, freelancers face irregular cash flows and more precarious social security coverage.

“Tailored provisions that address these distinct needs are crucial for an equitable policy framework.” it said.

My Mobility Vision also said portable benefits which are not tied to a single employer could provide gig workers with essential protection such as health insurance, unemployment benefits and disability coverage without requiring full reclassification of their work status.

Earlier, several gig platforms such as Grab, Lalamove, and ShopeeFood said the draft bill lacks clarity on social protection contributions, could create barriers to earnings, as well as hinder industry growth.