
Its president, Jimmy Leong, said the situation was not acceptable as it could affect the tourism industry adversely.
“Tourists coming in by Linkedua using tour coaches at 8.30am today had to wait in the queue for four hours before they were cleared.
“Rela personnel are giving priority to local public buses. This is delaying the clearance of tour coaches quite a bit,” he said in a statement here.
He hoped the Johor government was aware of the situation and would seriously look into the management of the entry points and look for ways to make it easier and more pleasant for tourists.
“Now that the borders have reopened, the industry should relook at serving visitors to the country much better.”