Jaafar Selamat, 64, said the gesture was most welcome as it has made it easier for him and other victims who are still aggrieved and did not have time to go to the police station to lodge a report.

He hoped that the visit by the Raja Permaisuri Agong, Tunku Azizah Aminah Maimunah Iskandariah, to the Sekolah Rendah Agama Dato Ahmad Razali relief centre on Sunday would result in “equal attention” for the plight of victims there. “I hope government aid can be sent to us quickly because I have nothing left,” he added.

Jaafar said he has been a resident of Kampung Sri Tanjung, Dengkil for the past 30 years.

Another victim, Rosmawati Juhari, 53, said the floods had left her with nothing, adding that she was still shocked.

She said she had woken up her four children at 2am on Saturday when she realised the floodwaters had risen so fast. They left the house, wading through waist-high floodwaters, lighting the way using her phone.

She said the initiative by the police to take reports at relief centres is a convenience for flood victims who are still lost because of the disaster.

“At least the effort gives us peace of mind because many are still not able to go to the police station to lodge their reports,” she said.

The head of Dengkil police station, Insp Sallehuddin Sulaiman , said his men will take the reports manually, adding that this would shorten the process.

He expected the Dengkil police station to receive 10,000 flood-related reports involving the destruction of property. He said federal headquarters had been asked to provide three more computers and printers.