EAIC chairman Mohd Sidek Hassan said this was part of its objectives to study issues plaguing enforcement agencies and recommending long-term solutions to eliminate the problems.
He said the study will be led by EAIC deputy chairman and former Federal Court judge Zainun Ali.
“EAIC will mobilise collaboration with stakeholders from public service agencies as well as non-governmental organisations to ensure the voice and wishes of every organisation are taken into account,” he said at the EAIC’s 10th anniversary and 2020 excellence service awards yesterday.
Sidek, a former chief secretary to the government, said that since the establishment of EAIC, the commission had received 5,237 complaints against various enforcement agencies, with 4,483 complaint files opened.
For this year, 326 complaints had been received and 274 complaint files opened.
He also said the level of integrity among civil servants was seen to be improving, with the strengthening of smart collaboration between EAIC and other enforcement agencies.
Sidek said the entity did not work in silos and prioritised cooperation with other agencies to achieve the target of making integrity the core of society’s culture.
“EAIC is also satisfied with the move by the heads of departments of enforcement agencies to take direct action against their staff if an offence is found to have been committed,” he said.
Citing a news report of a policeman being isued a traffic summons recently, he said the action proved the police remained firm in ensuring its officers and personnel complied with traffic laws and regulations to serve as an example to society in general.
“As leaders of law enforcement agencies, we need to set consistent law enforcement standards for all,” he said.
The EAIC was established under the Enforcement Agency Integrity Commission Act 2009 (Act 700) as an agency to oversee integrity among enforcement agencies.
Its roles is to receive complaints from the public on misconduct by enforcement officers or agencies, and formulate and establish mechanisms to detect, investigate and prevent misconduct.
EAIC regulates 21 enforcement agencies, including the police, Customs Department, Immigration Department, Road Transport Department, National Anti-Drug Agency and National Registration Department, involving more than 210,000 employees.
Eighteen people received awards for excellent service during the ceremony.