Ongoing Covid fears, restrictions, and potential long-term effects make online therapy an attractive approach to mental health treatment. But while research has shown that in-person therapy can help with mental health issues, doctors and researchers have concerns about the efficacy of distance counselling.
The term refers to the use of technology to provide such services to clients who are not physically present with their counsellor. Communication may take place via email, text messaging, video conferencing, or even social media.
One major difference between online and in-person sessions is that clients and therapists do not meet face to face, which can make building rapport and trust more difficult. It has been argued that distance counselling presents counterproductive factors, such as a lack of non-verbal cues and reduced empathy for the patient.
For some, it might also be more expensive than traditional counselling due to the costs of technology involved.
Despite these challenges, distance counselling can be an effective method of providing services to those with limited time for or access to in-person sessions. In that regard, it has the potential of reducing costs for patients, providing an avenue for underserved populations, and reducing client inhibitions.
How does it work?
Video conferencing is the most common form of distance counselling, which can be done through apps such as Zoom and Skype. Alternatively, therapists can communicate with clients via text message or email.
Regardless of the method used, distance counselling offers a convenient way to receive help and support without meeting in person.
Distance counselling has been shown to be just as effective as face-to-face treatment. In fact, some people even prefer it as it allows them to avoid the awkwardness of meeting a stranger in person.
If you’re considering online sessions, be sure to ask your counsellor how they plan to deliver therapy and whether it will be a good fit for you.
What are the advantages?
Distance counselling has many benefits, such as allowing clients to access mental health services who otherwise would not be able to do so. Additionally, it provides flexibility of location and scheduling, which is beneficial to both client and therapist.
Virtual sessions are often less expensive than in-person sessions for the patient. It ensures anonymity for those who might feel embarrassed or uncomfortable discussing personal matters face to face.
What are the disadvantages?
Counselling over the internet has its drawbacks, such as the absence of in-person interaction, which makes it difficult to establish trust and a genuine connection with your therapist. As a result, the client might end up feeling alone and isolated.
Fortunately, these issues can be mitigated with good communication and making sure clients feel safe and comfortable.
Distance counselling may also be ineffective for those who require more intensive therapy or are dealing with complex issues. Furthermore, it is subject to the risk of messages being intercepted or hacked, so it’s important for you to install a reliable online security program to safeguard your privacy.
Dennis Relojo-Howell is the founder of Psychreg. Connect with him on Twitter @dennisr_howell.