
United have used a white and black change kit this season but switched to what supplier Adidas described as a “legend earth green” strip against Liverpool, who wore their traditional red outfit.
“It happens all the time,” Albany-Ward told ESPN.
“We have had Southampton v Sheffield United and recently Liverpool v Man United.
“But Sunday was the most kit clash complaints we have ever had. We had hundreds and spent all morning trying to collate them all.
“It is a really common problem, and it is a big problem because of the amount of people affected. It affects 1 in 12 people.”
In 2015, the US National Football League pledged to address colour blindness for televised games after complaints from fans.
Albany-Ward wants domestic broadcasters to back a similar approach in English football.
“The Premier League does act, and they do notify the clubs, as they know when these clashes will happen. I know because I was in touch with them,” Albany-Ward said.
“They told United of this issue and United suggested a solution, but what they decided was not sufficient.”