MCMC, telcos given 1 month to resolve internet issues on KL-Segamat ETS route

MCMC, telcos given 1 month to resolve internet issues on KL-Segamat ETS route

Communications minister Fahmi Fadzil calls for all relevant parties to meet and identify internet coverage issues and blind spots across the whole KTMB network.

Communications minister Fahmi Fadzil said his ministry will adopt the principle of ‘where there is a track, there is internet’, in its efforts to improve internet coverage on the ETS rail service. (Bernama pic)
PETALING JAYA:
The Malaysian Communications and Multimedia Commission (MCMC) and telecommunications companies have been asked to resolve internet connectivity issues on the ETS rail service between KL Sentral and Segamat within one month.

This was revealed by communications minister Fahmi Fadzil during an internet speed testing session while travelling on the ETS along the route today, Bernama reported.

He said his ministry will adopt the principle of “where there is a track, there is internet”, in its efforts to improve internet coverage along the KL Sentral-Segamat ETS service route.

“This is among the efforts being taken, and I hope that KTMB service users will feel more comfortable staying connected or working while travelling to their destinations,” he was quoted as saying.

Also present were communications ministry secretary-general Abdul Halim Hamzah and MCMC managing director Abdul Karim Fakir Ali.

Fahmi said the internet speed tests for the 4G and 5G networks were conducted by MCMC, in collaboration with six major mobile network service providers, namely CelcomDigi, Maxis, U Mobile, TM Tech, YTL Communications, and Digital Nasional Berhad (DNB).

He also admitted that the internet coverage for the entire KTMB service, spanning 1,700km up to Tumpat, Kelantan, needs to be improved.

For this purpose, Fahmi has requested that MCMC, KTMB, the Railway Assets Corporation, and all six telecommunications companies hold a workshop in the near future to identify internet coverage issues and blind spots across the entire KTMB network.

He said the relevant parties need to identify immediate solutions as well as long-term measures that can be taken.

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