Lim Sheau Ling, 42, wants legal action taken against the lorry driver and his company.

She said her daughter, Lee Zi Rou, 21, the second of four siblings, was known for her kindness and dedication, often taking on part-time jobs to help support the family.

“My daughter is gone, but I want justice for her. I don’t want anyone else to feel the pain we’re going through,” Lim said,  recounting the heartbreaking loss.

Human resources minister Steven Sim visited the family today to offer condolences and confirmed that they will receive assistance from the Social Security Organisation (Socso).

The accident occurred at 9.30am when Lee was trapped in her car after the container fell on it.

In her final phone call, she managed to reach her mother, saying, “Mummy, it hurts so much, please help me.”

Lim rushed to the scene, but by the time she arrived, Lee had died.

“I can still hear her voice in my head,” said Lim, devastated by her loss.

Lee’s aunt, who is close to the family, described how the loss has affected all of them.

“She was a good person, and her death has left a huge void,” she said.

Sim confirmed that Lee, a clerk at Lo Best Smart Solution, had been a contributor to Socso since October 2022.

As a result, her family is entitled to financial assistance, including a one-time RM3,000 funeral benefit and RM913.50 monthly payment under the dependents’ benefit.

“This support is meant to ease their burden,” Sim said, adding that the family will also receive counselling and free legal services to assist them during this difficult time.

Lee will be cremated at the Berapit Crematorium tomorrow.

The family hopes that her story will lead to positive changes. “We just want justice for her,” Lim said.