MAG said this comes in response to recent disruptions in its services, which affected Malaysia Airlines, Firefly, and Amal services during the week beginning on Aug 19.

MAG group managing director Izham Ismail said the measures are being taken to implement corrective measures, where needed, regarding the incidents.

“This is to ensure our fleet’s long-term reliability and operational robustness.

“We want to ensure customers of Malaysia Airlines, Firefly, and Amal face minimal disruptions and have the best experience flying with us,” he said in a statement.

He said the affected customers will receive email notifications regarding the cancellation of their flights, followed by an updated itinerary.

“Passengers may also make immediate changes to their bookings based on their preferred alternatives using the My Booking function at https://www.malaysiaairlines.com/my/en/home.html,” he said.

In a separate statement, MAG also reported flight disruptions that occurred on Aug 16 because of multiple factors that increased flight delays and cancellations affecting Malaysia Airlines and Firefly services.

Izham said the disruptions were due to weather, technical and manpower challenges, supply chain constraints, and the ongoing normalisation of global aviation operations post-pandemic.