Technical issues cause flight delays, cancellations for MYAirline

Technical issues cause flight delays, cancellations for MYAirline

The airline says the delayed addition of a new aircraft into its fleet is another reason for the disruptions.

MYAirline expects flight operations to fully normalise in the next few days.
KUALA LUMPUR:
MYAirline Sdn Bhd has announced that it is currently experiencing technical issues which had caused flight delays and cancellations.

The carrier said its engineering team was working diligently to resolve the issues, adding that its flight operations were expected to fully normalise in the coming days.

“The flights affected will be announced on our webpage under ‘Flight Status’, social media pages and have been communicated to affected passengers via email or text message,” it said in a statement today.

MYAirline highlighted that the delayed addition of a new aircraft into its fleet, which could have resolved the matter by acting as a spare, was another reason for the disruptions.

“We are working diligently to expedite the delivery of the new aircraft.

“We have a policy of having a spare aircraft, which has enabled us to achieve high standards of on-time performance since we started operations.

“MYAirline would like to sincerely apologise to our passengers for the inconvenience. We truly appreciate your kind understanding and patience,” it said.

Passengers who require further assistance may contact the airline’s live chat agents at www.myairline.my or email them at [email protected].

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