Recounting her harrowing experience, Namisah Haya said she and her husband, Ishak Saad, were trapped in their home at Kampung Iboi, Baling.

She said they called the fire and rescue department yesterday for help. But, they were told the area was inaccessible because of a collapsed bridge.

“We hadn’t eaten, there was no electricity or water. The fire and rescue department was unable to help,” she told FMT.

“Who could we have sought help from when the area was inaccessible?”

The 56-year-old said that as no one came to their aid, their children were forced to cross the nearby river to check on them today.

She dismissed a media report claiming that she and her family were picnicking, adding that her family and friends had crossed the river to deliver food.

Namisah said after she had crossed the river herself and waited until about 5pm, the fire and rescue department finally came to their rescue.

Earlier today, Harian Metro reported that 15 individuals were having a picnic at Sungai Kupang before being trapped overnight due to the floods in Baling.