A spokesman for the Kedah fire and rescue department said the boy’s big toe was pulled out after 15 minutes. He was given early treatment by emergency services before being taken to a private hospital by the management of the centre.

Bernama journalist Ima Aimi Nadia Ibrahim who was at the mall, said she heard the boy’s screams from the second floor.

“The maintenance personnel tried to help the victim before the firemen arrived but I urged them to stop because the victim was crying and screaming in pain.

“I was worried that the boy could suffer a more serious injury.

“As soon as the firemen arrived, they calmed the victim down while trying to pull the toe out. They were able to do so after 15 minutes and the victim suffered a slight injury on the big toe of his right foot,” she said.