The national registration department and immigration department would be ordered to assist the flood victims whose personal documents had been destroyed or lost in the floods.

“Now the flood victims can focus on cleaning up their homes or shops,” he told reporters after visiting and handing out aid to flood victims at Batu 18, Kampung Jawa, near here, today.

He also described the extent of the floods in Hulu Langat and Shah Alam in Selangor as being unprecedented, compared to flood preparations which were aimed at the East Coast states.

“Usually, the East Coast states would be experiencing floods around November until March and this has caused the mobilisation of assets to be focused on these states.

“However, following the serious floods in Selangor, discussions will be held with Prime Minister Ismail Sabri Yaakob and the finance ministry on the use of assets and improvements that can be made on the flood operations,” he said.

On claims by netizens of slow rescue operations by the police, Hamzah said “we need to understand that such a bad flood situation has seldom occurred in Selangor”.

More than 5,000 Rela members and more than 23,000 police officers and personnel will be involved in the flood relief operations in eight affected states, he said.