Responding to reports of syndicates allegedly selling digital and physical vaccine certificates, Khairy said his ministry had asked police to help investigate the matter.
“I would like to stress that the actions by these syndicates, if true, are very irresponsible.
“They are an insult to the hard work done by frontliners and vaccine volunteers in ensuring complete vaccinations for as many people in Malaysia as possible,” he said during a press conference this afternoon.
Yesterday, FMT reported that a telegram group posting had offered for sale three different types of false vaccine certificates — including ones with scannable QR codes from the MySejahtera application. The posting has gone viral.
Screenshots of the chatgroup found on social media show the various “packages” offered, each with its own pricing.
Glitches with MySejahtera digital certificate
Meanwhile, on glitches found with the MySejahtera digital certificate, Khairy said those facing problems may use their vaccine cards first as proof of vaccination.
He said some of the complaints involved individuals who had more than one MySejahtera account. The digital vaccine certificate will only show up on the account used at the vaccination centre.
He also said some other complaints involved overlaps in information when dependents downloaded the MySejahtera app to access digital certificates on their own devices.
He said the original account holder must first delete the dependents’ profile.
Other than these issues, 71,408 complaints related to incomplete documentation or processes involving vaccination centres.
MySejahtera is currently coordinating with the centres to ensure that recipients receive their certificates.
“Aside from that, there were also complaints from individuals who received vaccines from distribution centres that are not set up by the health ministry or ProtectHealth.
“These issues occur when these centres do not utilise the MySejahtera system.”
He said the digital certificates will only be produced once the centres send the relevant information to MySejahtera.
Previously, there were complaints by fully vaccinated individuals that their digital certificates were not displayed on their MySejahtera app.
Khairy had initially given MySejahtera one week to fix the technical problems.
Today, Khairy said MySejahtera had attended to around 500,000 complaints in one week. The deadline given to them had been extended so that they could attend to the remaining 12,000 cases.
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