In a statement today, MCMC said the compounds were issued for failure to comply with the electronic numbering and addressing plan as well as for non-compliance with guidelines on registration of end users of prepaid public cellular services.

According to MCMC, Maxis Broadband Sdn Bhd was slapped with 54 compounds amounting to RM2.7 million for failing to comply with the electronic numbering and addressing plan.

The compound notices were issued in accordance with Regulation 4(2) of the Communications and Multimedia (Numbering) Regulations 2016.

MCMC issued 10 compounds for non-compliance with the prepaid guidelines for end user registration. U Mobile Sdn Bhd received five compounds amounting to RM250,000; two compounds of RM100,000 each were given to Maxis Broadband and Digi Telecommunications Sdn Bhd; and one compound of RM50,000 to XOX Com Sdn Bhd.

The compounds were issued in accordance with Section 127 of the Communications and Multimedia Act 1998, namely for failure to comply with the guidelines on registration of end users of prepaid public cellular services (MCMC/G/01/17).

“This action was taken to ensure the rights of consumers are given priority in choosing a telecommunications company based on the services offered,” said MCMC.

MCMC said it took seriously the offences committed and urged telecommunications companies to be stricter with their agents in adhering to the set guidelines as well as not neglecting security aspects in curbing cybercrime and protecting consumers’ interests.