Chief executive officer Adrian Ong said the group had a three-pronged strategy to drive growth, deliver value, and achieve operational efficiencies.

“We will continue to support the nation’s fight against the pandemic, whilst ensuring all our retail stores carry sufficient supplies of affordable Covid-19 essentials for the people,” he said in a statement in conjunction with the company’s maiden annual general meeting (AGM) today.

The largest home improvement network successfully hosted its AGM virtually with all ordinary resolutions receiving the approval of shareholders with voting carried out online.

Ong said the group’s share of the home improvement retail market grew to 36.4% in 2020, an increase of 5.5% over the previous year.

“This growth was mainly driven by same-store growth, which increased by 4.4% in 2020, and the growth in basket size, as customers were much more purposeful in their trips during the pandemic, with fewer trips to the store but more purchases during each visit,” he added.

Ong noted that the company had processed over 95 million transactions, almost three times the population of Malaysia in 2020.

“We are putting more focus on the use of data, analytics and technology, and will use the information to map our inventory to meet customer demand,” he said.