Malaysia Airlines extends rebooking flexibility

Malaysia Airlines extends rebooking flexibility

Extension offers customers longer ticket validity until Dec 31, 2022.

The national carrier says it will continue essential domestic and international as well as cargo services.
KUALA LUMPUR:
Malaysia Airlines Bhd has extended its rebooking travel flexibility in view of the travel restrictions during the total lockdown.

Captain Izham Ismail, chief executive officer of Malaysia Aviation Group (MAG), the parent company of Malaysia Airlines, said the extension offers customers longer ticket validity until Dec 31, 2022 with a one-time fare difference and service fee waiver.

Eligible customers can rebook their travels on or before June 30, 2022 for travel to be completed by Dec 31, 2022, he said a statement today.

Malaysia Airlines had previously offered customers the flexibility to rebook their travels on or before June 30, 2021 for travel to be completed by Dec 31, 2021.

Meanwhile, the airline said it will operate limited service with 85% reduction across its network during the MCO 3.0 but will continue essential domestic and international travels as well as cargo movement.

Izham said the recent spike in Covid-19 cases in the country had moved the group to prioritise further the safety and health of its passengers and employees.

“As the national carrier, we have continued to play our role in ensuring accessibility for Malaysia together with Firefly and MASwings via limited commercial and charter services even since MCO 1.0,” he said.

He said from April last year, the group had deployed over 350 rescue and repatriation flights, utilising Malaysia Airlines’ A380, A350, A330 and B737 aircraft, while MABKargo had operated more than 1,600 passenger-to-cargo (P2C) flights since March 2020, carrying over 30,000 tonnes of relief items on its global freighter network to ensure the global supply chain is maintained.

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