The woman, who wanted to be identified only as Miss Hee, said she discovered that her account had been misused after she received a letter from the Port Dickson police headquarters on Aug 21 notifying her of an investigation on the matter.
She claimed she had received an email from CIMB informing her that her Internet banking registration (on the bank’s official portal “CIMB Clicks”) had been approved although she had never applied for it.
She also said the phone number listed as belonging to her in the email was not hers.
“I was surprised and I felt sceptical because I have never registered for CIMB Clicks,” she said.
“I had never even made an application or received any SMS from CIMB,” she told a press conference at the Segambut DAP service centre here today. Also present was Segambut MP Lim Lip Eng.
Miss Hee said she had opened the account with a deposit of RM1,200 with the intention of keeping the amount there as savings.
However, some RM155,000 was later transacted into and out of the account by another individual, she alleged.
The police have since frozen the account for investigations.
She also said that she once received a phone call at night from an unknown number.
The caller, who identified himself as Shahrizal bin Abdul Wahid, claimed he was an assistant customer service manager of CIMB, she said.
She said he offered to reopen the bank account and give her back her deposit, but she refused to accept it.
“I did not want to accept the offer because no customer service officer would call at night, and my account is frozen and being investigated by the police,” she said.
She also said she has had to endure much stress since the incident.
“I can’t sleep. I’m constantly thinking about this problem and I’m worried about my safety,” she said.