The airline was named Asia’s Leading Low-Cost Airline and also won the award for leading Low-Cost Airline Cabin Crew, beating notable contenders such as Air India Express, Firefly and GoAir.
In a statement today, the budget airline said the award was in recognition of its commitment to excellence in service and based on votes from travel and tourism professionals worldwide.
AirAsia Co-Founder and Group Chief Executive Officer Tony Fernandes said the airline would be focusing on improving its check-in systems to make the whole process easier.
“ROKKI, AirAsia’s onboard Wi-Fi portal, is our big push to make the inflight experience better and our Santan inflight food grows from strength to strength.
“We are excited to bring our uniquely Asean products to the rest of Asia and the world,” he added.