The system, which took effect on May 1, replaces the manual arrival forms previously required at immigration checkpoints across the country.

Through TDAC, travellers can submit their personal and travel details online up to three days before arrival – a move aimed at improving efficiency of border clearance. In addition to faster processing, the digital card enhances visitor monitoring and safety.

A Bernama check at the customs, immigration and quarantine complex in Sungai Golok, Narathiwat, near the Malaysia-Thailand border, found many Malaysian travellers already using the system since its rollout on Thursday.

Tourist Siti Aishah Karim, 34, praised the initiative as user-friendly and time-saving compared with the previous manual process.

“I submitted my details two days before heading to Rantau Panjang. When I arrived in Sungai Golok, the immigration process was quick and smooth,” she said.

Sharifah Zafirah Said Madri, 33, described TDAC as a game changer, especially for frequent travellers like herself.

“I often travel to Thailand for business. With TDAC, I save a lot of time and avoid mistakes that can occur with manual forms,” she said, expressing hope that the system will be maintained and further enhanced.

Retired teacher Siti Mariam Mohamed, 56, admitted she was initially unsure about using the new and unfamiliar system.

“It was a bit tricky at first because I’m not used to filling in details on a mobile phone, but my daughter helped me, and everything went smoothly at the checkpoint,” she said.

She lauded the Thai government’s move, describing it as a step forward in enhancing safety and traveller record-keeping.

Bernama also observed a steady flow of Malaysian tourists crossing into Narathiwat, reflecting strong acceptance of the new system.

Heavy traffic was further noted in the evenings as many visitors returned to Malaysia after completing short trips to Thailand.