Mercedes-Benz enthusiasts in the southern region of Malaysia can now head to their ultimate destination at NZ Wheels Johor Bahru to meet all their automotive needs.
As an official CBU importer and authorised retail partner of Mercedes-Benz Malaysia, NZ Wheels offers customers all the vital information they need to either maintain their vehicles or to purchase one, all in one convenient location.
More than just a showroom, it also features a fully equipped service centre that guarantees comprehensive support for every stage of car ownership, from purchase to first-rate after-sales care.
Customer-centric service at its finest
NZ Wheels Johor Bahru goes above and beyond to provide customers with a holistic ownership experience by offering them a comprehensive range of services, proving that Mercedes-Benz owners are at the heart of everything they do.
Over here, expert consultants are on hand to furnish customers with detailed information on the availability of models, competitive evaluations for trade-ins and finance packages that suit an individual’s needs.
The Johor Bahru showroom also boasts a wide selection of Mercedes-Benz models on display as well as test-drive models for customers to find their ideal fit.
Holistic ownership experience
Whether it’s for routine maintenance or a complex repair, NZ Wheel’s team of consultants and technicians is committed to ensuring all customers and their vehicles are treated with the utmost care and professionalism.
Customers can rest assured that their cars will be serviced only by professionals who are factory-trained by Mercedes-Benz Malaysia.
Besides having the necessary tools and expertise to service even the most recent Mercedes-Benz models, the team comprises Qualified Level 4 High-Voltage Technicians, trained to handle high-voltage systems in electric models with precision.
Some exclusive automotive services offered at the showroom include Mercedes-Benz Certified Body & Paint, with expertise to restore your car to its deserved premium finish using factory-approved techniques.
Additionally, customers can gain access to authentic Mercedes-Benz parts and extended warranties that provide coverage beyond the standard, safeguarding key components while delivering peace of mind.
Customers can also take advantage of NZ Wheels’ exclusive Drop and Go service, offering the convenience of dropping off their vehicles at the service centre any time.
To provide peace of mind in case of emergencies, a 24-hour breakdown service is available, allowing cars to be picked up whenever and wherever assistance is needed.
Customers with busy schedules can also take advantage of the Express Service to minimise downtime, where maintenance work is targeted to be completed in just 60 minutes.
When visiting the showroom and service centre, customers can expect nothing less than exceptional customer service. While relaxing in the showroom’s exclusive star lounge, they can enjoy tailored services and browse attractive maintenance packages to ensure their car’s routine upkeep is constantly covered.
With more than 30 years of expertise, NZ Wheels is known for its excellent automotive services and unwavering dedication to customer satisfaction.
At NZ Wheels Johor Bahru, purchasing a Mercedes-Benz means more than just owning a luxury car — it is an invitation to experience the pinnacle of luxury and performance, supported by a dedicated team committed to delivering exceptional service, ensuring every visit feels as premium as the car you drive.
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