
Capterra’s survey of 300 US marketing and advertising professionals found that 53% of them are unlikely to pay the US$8 monthly subscription fee to get a verified account on Twitter.
Fifty-one percent of those surveyed acknowledged that account verification is “very important.” Three out of five merchants even felt that losing their Twitter certification badge could have a significant impact on their advertising and social media goals.
Brands would rather put their money towards better promotion of their content (58%), better targeting of users (56%) and better security (43%) rather than verification (41%).
With the rise of trolling commentary and misinformation, many brands are rethinking their need to be on Twitter. While 23% have already suspended ads on the platform, 36% plan to do so.
Sixty-five percent of advertisers on Twitter said ads on the platform are currently “risky” for their brand.
Yet 60% of respondents plan to increase their ad spend on Twitter in the next six months, and 61% also plan to do the same on other online platforms. Only 21% plan to decrease their budget.
While many online users predicted the death of Twitter, some brands are increasingly turning to Instagram (76%), Facebook (75%) and TikTok (60%). This is followed by YouTube (57%), LinkedIn (37%), Reddit (29%), Snapchat (27%), Pinterest (23%) and Twitch (20%).