The review was based on 11 forced labour indicators prescribed by the International Labour Organization (ILO) tested across the group’s entire local and foreign workforce, including those hired via a recalibration programme.

Commenced in March 2022, the review, which spanned four months, saw 19 site visits undertaken to the group’s factories and hostels and included formal interviews and focus group discussions with approximately 7% of its foreign workforce as well as local workers.

Only PwC Consulting and the labour rights consultant were present during the interviews.

The assessment also saw ad hoc discussions with VS Industry workers, with independent translators made available when needed.

In a statement issued today, managing director S. Y. Gan said the review was an important exercise to help the group view its labour practices from an independent perspective.

He added that the group was pleased with the findings which were consistent with its commitment to its workers.

“PwC Consulting did identify gaps and areas for improvement primarily relating to recruitment fees, overtime, accommodation and effective communication,” Gan said.

“The board (of directors) has promptly acknowledged these matters and has taken immediate remedial actions,” he added.

On the issue of recruitment fees, Gan said employees who joined the group prior to 2017 have already had their outlay fully reimbursed.

He gave an assurance that the group was also taking remedial action to solve the remaining problems that the review has identified.

Gan noted that the review had revealed that the group had duly complied with the requirements of a recalibration programme and that its existing workforce no longer included workers hired through third-party subcontractors.

He assured that the group will continually work towards enhancing the welfare of all its workers.