In a statement today, Maybank said the new security add-on will allow customers to swiftly and conveniently temporarily block the usage of their credit and charge cards should they suspect a compromise on their cards.

Its community financial services group CEO John Chong said Maybank wants to stand by its customers during these challenging times by introducing a holistic solution in the market that covers various angles of online banking security.

“More so nowadays, as scammers are becoming even bolder and more creative by coming up with new ways to orchestrate their scam tactics,” he said.

Maybank said the new add-on feature can be activated via the Maybank2u web or Maybank MAE app. Once enabled, all outgoing transactions on the blocked credit and charge card will not be processed.

“For security reasons, once blocked, customers can only reactivate their cards by successfully verifying themselves at the nearest branch or via Maybank Group customer care at 1300-88-6688.

“This will also prevent scammers or any unauthorised parties from further accessing their cards,” the statement said.

The bank also said that more “kill switch” features will be released in the future as part of its continuous effort to enhance customers’ online banking security.